Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by DIKA Web Solutions ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our services.

These Terms constitute a legally binding agreement between you and DIKA Web Solutions. We reserve the right to modify these Terms at any time, and your continued use of our services after such modifications constitutes your acceptance of the updated Terms.

2. Description of Service

DIKA Web Solutions provides custom web development services, including but not limited to:

  • Custom web applications and business automation tools
  • E-commerce platforms and digital systems
  • Business websites and landing pages
  • Portals and platforms for operational systems
  • Consulting and technical support services
  • Project management through our Project Portal

The specific scope, deliverables, timeline, and pricing for each project will be outlined in a separate project proposal or agreement.

3. User Accounts and Registration

To access certain features of our services, including the Project Portal, you may be required to create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account if any information provided is inaccurate, false, or violates these Terms.

4. User Conduct and Responsibilities

When using our services, you agree not to:

  • Violate any applicable laws, regulations, or third-party rights
  • Use our services for any unlawful or fraudulent purpose
  • Transmit any harmful code, viruses, or malicious software
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt the integrity or performance of our services
  • Collect or harvest information about other users without consent
  • Impersonate any person or entity or misrepresent your affiliation
  • Use our services to send spam or unsolicited communications

You are responsible for ensuring that your use of our services complies with all applicable laws and regulations in your jurisdiction.

5. Intellectual Property Rights

All content, materials, and intellectual property provided by DIKA Web Solutions, including but not limited to software, code, designs, text, graphics, logos, and trademarks, are owned by or licensed to us and are protected by copyright, trademark, and other intellectual property laws.

Upon full payment for a completed project, you will receive the agreed-upon rights to the deliverables as specified in your project agreement. Unless otherwise stated in writing, we retain ownership of:

  • Pre-existing materials, tools, and frameworks used in development
  • General methodologies, processes, and know-how
  • Any components or code that we may reuse in other projects

You retain ownership of any content, data, or materials you provide to us for use in your project.

6. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy. We implement appropriate security measures to protect your data, but you acknowledge that no method of transmission or storage is completely secure.

7. Payment Terms and Billing

Payment terms for our services will be specified in your project proposal or agreement. General payment terms include:

  • All prices are quoted in the currency specified in your proposal
  • Payment schedules may include deposits, milestone payments, or full payment upon completion
  • Invoices are due within the timeframe specified (typically 14-30 days)
  • Late payments may incur additional fees or interest charges
  • We reserve the right to suspend services for non-payment
  • All fees are non-refundable unless otherwise stated in writing

You are responsible for all taxes, duties, and fees associated with your purchase, except for taxes based on our net income.

8. Service Availability and Modifications

We strive to provide reliable and uninterrupted services, but we do not guarantee that our services will be available at all times or free from errors. We reserve the right to:

  • Modify, suspend, or discontinue any aspect of our services at any time
  • Perform maintenance and updates that may temporarily affect availability
  • Change our pricing, features, or service offerings with reasonable notice
  • Refuse service to anyone for any reason at our sole discretion

We will make reasonable efforts to notify you of significant changes to our services, but we are not liable for any disruption or loss resulting from service modifications or unavailability.

9. Limitation of Liability

To the maximum extent permitted by law, DIKA Web Solutions and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, revenue, data, or business opportunities
  • Service interruptions or system failures
  • Errors, mistakes, or inaccuracies in content or deliverables
  • Unauthorized access to or alteration of your data
  • Third-party conduct or content on our services

Our total liability for any claims arising from or related to our services shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless DIKA Web Solutions and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of our services; (b) your violation of these Terms; (c) your violation of any rights of another party; or (d) any content or materials you provide to us. We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

11. Termination

Either party may terminate the service relationship at any time, subject to the terms of any active project agreements. We reserve the right to suspend or terminate your access to our services immediately, without prior notice, if:

  • You breach these Terms or any project agreement
  • You fail to make required payments
  • Your conduct poses a risk to us or other users
  • We are required to do so by law
  • We decide to discontinue providing services

Upon termination, your right to use our services will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property rights, limitation of liability, and dispute resolution provisions.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which DIKA Web Solutions operates, without regard to its conflict of law provisions.

Any disputes arising from or related to these Terms or our services shall be resolved through the following process:

  • Informal Resolution: We encourage you to contact us first to seek an informal resolution
  • Mediation: If informal resolution fails, disputes may be submitted to mediation
  • Arbitration or Litigation: Unresolved disputes may be subject to binding arbitration or litigation in the courts of our jurisdiction

You agree to waive any right to a jury trial and to participate in class action lawsuits or class-wide arbitration.

13. Miscellaneous

Entire Agreement: These Terms, together with our Privacy Policy and any project agreements, constitute the entire agreement between you and DIKA Web Solutions regarding our services.

Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Assignment: You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

Contact Information: If you have any questions about these Terms, please contact us at:

DIKA Web Solutions

Email: service@dika.agency

WhatsApp: +49 172 9823486

Location: Florida

Effective Date: These Terms of Service are effective as of December 24, 2025.